Frequently Asked Questions
Everything you need to know about shopping with Seena.
How do I determine the right size for my order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for specific garment measurements.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion essentials sooner.
Does Seena ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my Seena garments?
To ensure the longevity of your clothing, we recommend following the care label instructions inside each piece. Generally, washing in cold water and hanging to dry is best for preserving fabric quality.